Cancellation and refund policies

German version is legally binding in Germany: https://shop.myhome-control.de/Information/Widerrufsbelehrung/

1. Right of withdrawal for the delivery of goods

You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (Wladislaw Waag, Wasserburger Landstr. 29, 81825 Munich, Germany, phone: +49 176 47 11 5206, email: info@myhome-control.de) by means of a clear declaration (e.g. a letter sent by post or email) inform about your decision to withdraw from this contract. You can use the model withdrawal form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery we offer have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You have the goods immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract, to be returned to us or to be handed over. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

2. Right of withdrawal for the delivery of digital content

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract was concluded.

In order to exercise your right of withdrawal, you must inform us (Wladislaw Waag, Wasserburger Landstr. 29, 81825 Munich, Germany, phone: +49 176 47 11 5206, email: info@myhome-control.de) by means of a clear declaration (e.g. a letter sent by post or email) inform about your decision to withdraw from this contract. You can use the model withdrawal form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery we offer have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

The right of cancellation also expires (prematurely) if you have expressly consented to us starting to fulfill the contract before the cancellation period has expired, you have confirmed your knowledge that your consent to the beginning of the fulfillment of the contract will expire your right of cancellation and we have sent you a confirmation of the cancellation have made available.