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B2B information (for business customers)


B2B customers from Germany

You can order in the shop as usual. Enter your company name in the first additional address line. This will then also be stated on the invoice. You will receive the invoice (including VAT) electronically via email.
Orders on account (without payment in advance) are possible after consultation if you can provide a valid VAT number and the order should be sent to the address specified during your VAT registration. To do this, create a customer account in our shop and provide us via email your company address and VAT number so that your customer account can be activated for orders on account. We reserve the right to refuse this request.

B2B customers from EU / VAT-free intra-community deliveries

B2B customers from EU countries (except Germany) must contact us by email if they would like to receive the goods as a VAT-free intra-community delivery in accordance with EU law.
The following steps are necessary:
  1. Create a customer account in our online shop.
  2. Tell us by email: your EU VAT ID, the exact company name specified during VAT registration, company address. We are obliged to check your VAT ID. Also let us know the products you would like to order and the quantity.
  3. We check your VAT ID and create a VAT-free order. You will then receive an email from the shop system with the order confirmation. You can then view the order, change the payment method if necessary and pay via a link in this email or directly via your customer account.
  4. We send the goods, you will receive an invoice with the note “VAT-free intra-community delivery”. We report this turnover to the tax authorities in accordance with legal requirements.

B2B customers from countries outside the EU

Please contact us via email with your request. Due to the effort involved, we usually only ship outside the EU for larger orders.